Modern Communications in Management тест Синергия Final test

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Modern Communications in Management тест Синергия>ответы Final test 100 баллов экзамен на отлично.

… philosophically grounded in the belief that good communication is essential to building trust, gaining commitment, and inspiring and uniting people to work together to accomplish a common purpose

• communicating with candor

• non routine communication

• communication champion

• communication channel

…gives a flow of information among members

• working from anywhere

• ethical communication

• chain communication network

• channel

…is as important as the message itself.

• when to use rich channels of communication

• when to use electronic channels of communication

• the 5 ps

• the selection of communication channel is….

…is the process by which information is exchanged and understood by two or more people

• manager communication

• routine communication

• communicating w candor

• goal of manager communication

…involves establishing credibility, building goals on common ground, making your position compelling to others, and connecting to others on an emotional as well as rational level

• «we are prevail! we are Virginia tech.»

• rich channel of communication

• the correct use of language

• the art of persuasion

…enables a manager to determine whether the employee correctly interpreted the message

• the 5 Ps

• manager communication

• feedback

• components of communication

A process by which meanings are exchanged between persons through a common system of symbols and/or sounds

• collaboration

• language

• communication

• feedback

anything that interferes with the reciever understanding the message is called…

• feedback

• noise

• channel

• encoding

Communication going downward from managers to employees is … diagonal communication

• downward communication

• verbal intonation

• lateral communication

Converting a message into symbols like gestures or written, spoken is …

• communication

• encoding

• feedback

• noise

Different working hours, langauge barriers, different cultural norms are …

• classification of communication methods

• factors affecting complexity of communication

• main goal of controlling comms

• performance reports

encoding, formulating a message, selecting a communication channel, decoding, and feedback are …

• communicating w candor

• how to be an active listener

• components of communication

• communication channel

How can the words “Interactive, Push, Pull” be referred to collectively

• communication process elements

• classification of communication methods

• main goal of controlling communication

• communication

How can the words “Problem solving, teamwork, listening” be referred to collectively

• communication

• greatest threat to projects

• noise

• most important non-technical skills

Informal public meetings where info can be relayed, issues can be discussed, or employees can be brought together to celebrate accomplishments are …

• grapevine

• symposium

• Town Hall meeting

• roundtable

Jargon is…

• specialized terminology or language that members of a group use among themselves

• disregarding rational thinking and instead making emotional decisions

• deliberate manipulation of information to make it appear more favorable to the receiver

• cognitive barrier

Status, Progress, Forecasts are…

• enterprise process

• performance reports

• financial and accounting information

• suggestions for improvement

Stigma of working from home lifted, it can be intrusive because home life and work are merged implies …

• chain comm network

• choosing the right media

• working from anywhere

• decoding

the 5 Ps are about …

• when to use electronic channels of communication

• how are managers sense-givers

• how to give more effective presentations

• when to use rich channels of communication

The feature of how well this method conveys interpersonal warmth is called …

• interpersonal warmth

• interpersonal communication

• formality

• complexity capacity

The feature of this method that allows the message to be easily browsed or scanned for relevant information is called …

• encoding ease

• confidentiality

• scanability

• formality

The situation when one person tells everyone is called …

• encoding ease

• feedback

• wheel communication network

• ethical communication

The variety of patterns of vertical and horizontal flows of organizational communication is …

• workplace socialization

• interpersonal communication

• communication networks

• organizational communication

What are sender, reciever, message, media, noise?

• performance reports

• classification of communication methods

• communication process elements

• noise

Workplaces that have few physical barriers and enclosures are …

• informal communication

• open workplaces

• cost

• social media